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💆 Med Spas Case Study
Radiance Med Spa
Med Spas, Amritsar | Marketing Campaign
❌ The Challenge
- Heavily edited photos read as inauthentic to prospective clients
- No educational content, only result photos
- High cancellation rate for booked treatments
🎯 Our Strategy
- Shifted content mix toward authentic process videos
- Added treatment-education content addressing common questions
- Automated confirmation and reminder sequence for bookings
✅ The Results
- Engagement and trust signals improved measurably
- Cancellation rate dropped significantly
- New client bookings grew steadily
Cancellation Reduction-30%
New Client Growth+40%
Engagement Growth+3x
Google Rating4.7⭐
"Being more real online, not more polished, is what actually grew our bookings."— Simran Kaur, Spa Director
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