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🩺 General Practice & Family Medicine Case Study

Wellness Family Clinic

General Practice & Family Medicine, Gwalior | Marketing Campaign

❌ The Challenge

  • Google Business Profile never mentioned new-patient acceptance
  • No same-day appointment visibility anywhere online
  • Chronic-care patients drifting toward urgent care over time

🎯 Our Strategy

  • Updated all listings to clearly state new-patient acceptance
  • Added prominent same-day availability messaging
  • Chronic-condition follow-up reminder system introduced

✅ The Results

  • New patient inquiries grew notably within weeks
  • Same-day slot utilization improved significantly
  • Chronic-care patient retention improved measurably
New Patients/Month35+
Same-Day Utilization+40%
Chronic Care Retention+25%
Google Rating4.7⭐
"We assumed everyone knew we were taking new patients — turns out almost nobody did."
— Dr. Alok Mishra, MBBS

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